INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

“Yes, you will receive the exact product shown in the picture. All our watch images are original and represent the actual product you will receive. We ensure authenticity, quality, and accurate detailing so you can shop with complete confidence.”

Where can I view my sales receipt?

“You can view and download your sales receipt directly from your account dashboard under the ‘Orders’ section. Once your purchase is completed, a copy of the receipt is also sent to your registered email for your convenience.”

How can I return an item?

“To return an item, simply visit the ‘Returns’ section in your account or contact our customer support team. We will provide you with step-by-step instructions and a return label. Please ensure the product is unused, in its original packaging, and returned within the eligible return period to qualify for a refund or exchange.”

Will you restock items indicated as “out of stock?”

“Yes, many of our popular items are restocked regularly. If a product is marked as ‘out of stock,’ we recommend checking back soon or subscribing to our back-in-stock notifications. Some limited-edition or exclusive models may not return once sold out, so we encourage you to secure your favorite timepiece when available.”

Where can I ship my order?

“We offer worldwide shipping, so you can have your order delivered to most countries and regions. During checkout, you will be able to select your preferred shipping address and view available delivery options. Please note that certain remote areas or restricted regions may have limited service.”

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